How can we help?

Open any product page, tap Add to cart, then go to /cart/. From there you review your items, pick a shipping method, agree to the required research use checkboxes, and pick a payment method. We email a full confirmation the moment your order is placed.

You get an order confirmation email right away. If you picked a manual payment method (ACH, Cash App, crypto, check) we send a second email with payment instructions. Once payment is confirmed, your order moves into processing and then ships.

Apothify is sold out at this time. Products are visible for reference so you can browse and compare. Ordering opens when the catalog reopens. Subscribe to the newsletter at the bottom of any page and we will email you the moment the catalog is back.

No. We do not require accounts. You look orders up at /track/ with the order number and the email you used at checkout.

Orders placed before 3 PM PST on a business day ship the same business day, subject to payment approval, address verification, inventory availability, and compliance review.

USPS Priority Mail (free over 150 dollars, otherwise 9.95), UPS 2nd Day Air (24.95), and UPS Next Day Air (44.95). Pick at checkout.

No. Apothify only ships to addresses within the United States at this time.

Some orders are held briefly while we confirm the shipment passes our internal compliance checklist. Most orders clear automatically. If we need anything from you, we email you using the address on the order.

Yes. When your order ships you get an email with the carrier and tracking number. You can also enter your order number and email at /track/ to see live status.

Cards (when our processor is live), ACH bank transfer, Cash App, crypto, and check or money order. All methods are presented at checkout.

Cards are authorized at checkout and captured when the order moves to processing. Manual methods follow the instructions in the payment instructions email. We never store full card numbers.

No. Card processing is handled by our payment processor. We only see the masked last 4 digits and a transaction reference on our side.

Your order is held and the cart is preserved. We email you so you can update payment or pick a different method. Nothing ships until payment clears.

Yes, while the order status is still order placed or compliance review. Email support@apothify.com with your order number and we cancel and refund. Once a label is generated, cancellation is no longer possible.

Research peptides cannot be returned for safety reasons once the package is opened. If a shipment arrives damaged or incorrect, email support@apothify.com within 7 days with photos and we make it right.

Card refunds typically post within 5 to 10 business days depending on the issuing bank. Manual methods are refunded by the same channel they were paid in and timing varies.

No. Apothify is a peptide research library. Products are sold for laboratory research use only and are not for human consumption.

No. We do not diagnose, treat, cure, or prevent any disease. Every page makes this explicit. For medical questions, talk to a licensed clinician.

Every purchasable product is published with a certificate of analysis from a third party lab on file. The COA is linked from the product page and from your order confirmation.

Each peptide page lists Often paired with at the bottom. You can also open /compare/ to put two or more peptides side by side, or use the peptide finder at /finder/.

Email support@apothify.com and tell us. We add peptides in controlled batches as our compliance review clears each one.

A peptide is a short chain of amino acids. The Terminology page explains every term used across the site, written for a general reader.

COA stands for certificate of analysis. It is the lab report that shows what is in a batch. Every purchasable product has a COA linked from its page.

Every product on Apothify is sold for laboratory research use only. They are not for human consumption and are not medicines. The Research use disclaimer covers this in full.

Every peptide page carries a warning level from 1 (well studied, low handling complexity) to 3 (advanced, requires careful research handling). The Terminology page defines each level.

We collect the email, name, shipping address, phone, and order details you give us at checkout. We never collect health, demographic, or sensitive data. Cookies are kept to the minimum needed to run the site.

We only share what is required to fulfill your order (carrier, payment processor) and to send your transactional emails. We do not sell or rent your data.

Email support@apothify.com from the address on your account, ask for deletion, and we confirm within one business day. Note that we keep order records as required by tax and compliance regulations.